Redefining the Enterprise Service Delivery with Legacy Modernization

Srini Sundar Jr

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Top Stories by Srini Sundar Jr

It Service Management (ITSM) has matured over the years and IT Service organizations have  transformed into a highly matured process using the ITIL Service Management Framework.  There are some key chracteristics of ITIL that contribute to its global success like Non-proprietary, Non-prescriptive  and Best practices. One significant value proposition of the ITIL framework is that  its practices are measurable.  However this article is not about explaning further on the ITIL service managment model rather its adoption to the emerging new  platform  of service delivery 'Cloud Computing'. 'Cloud Computing'  is a model for enabling, convenient, on-demand network access to a shared pool of configurable computing resources that can be rapidly provisioned and released with minimal management effort or service provider interaction. So what does it meant to me as ITIL prac... (more)

Marinate SaaS Pricing with Function Points

We all know that the SaaS  model of Cloud Computing delivers software as a service over the Internet, eliminating the need to install and run the application on the customer's own computer and simplifying maintenance and support. As SaaS providers grow, especially  the providers for the same kind of service grow, this will result in a healthy price war much to the benefit of the cloud consumer, which is the whole goal  of industry's research in this area. So how a Cloud provider prices its  consumer as a Cloud & SaaS provider makes all the difference to the bottom line to a clo... (more)